Privacy Policy

Effective Date: July 21, 2025

1. Who We Are

This website is operated by Raven Labs, the creators of SolidWorksConverter.com. We offer file conversion services to help users open SolidWorks files created in newer versions with older software.

2. What Information We Collect

We collect the following information when you use our site:

Email address – submitted through our conversion form
Uploaded SolidWorks files (.SLDPRT, .SLDASM, .SLDDRW) – temporarily stored to perform the requested conversion
Payment information – securely processed through a third-party payment provider; we do not store card details
Analytics data – including your browser, device, IP address, and pages visited (via Google Analytics)

3. How We Use Your Information

We use your information to:

Perform your requested file conversion
Email you the completed file
Process payments securely
Improve website functionality and user experience (via analytics)

We do not sell or share your personal information with advertisers or third parties, except to provide the services described above.

4. Google Analytics

We use Google Analytics to understand how visitors use our site. This may include information such as your browser, device, IP address, and pages you visit.

You can learn more about how Google collects and processes data here: Google’s Privacy & Terms.

You can opt out of Google Analytics tracking here: Google Analytics Opt-out Browser Add-on.

5. How We Store and Protect Your Data

All file uploads are stored securely and deleted automatically within 72 hours. All form data is encrypted during transmission using HTTPS. Your email is used only for communication related to your order or support.

6. Cookies

We use essential cookies for site functionality and Google Analytics cookies to understand site traffic. No advertising cookies are used.

7. Your Rights

You may request to view, modify, or delete the personal information we have about you. To do so, contact us at hello@ravenlabsnh.com.

8. Contact

If you have questions about this privacy policy, please contact us:

Raven Labs
Email: hello@ravenlabsnh.com

9. Changes to This Policy

We may update this privacy policy occasionally. Any changes will be posted on this page with an updated effective date.